PL-7008: Create agents in Microsoft Copilot Studio

🚀 Course Overview

The PL-7008 course empowers learners to design, build, and deploy intelligent conversational agents using Microsoft Copilot Studio. This hands-on training introduces the full lifecycle of creating custom copilots—from initial setup to advanced integrations—without requiring any coding experience.

Participants will explore how to use Generative AI, Dataverse, and Power Automate to enhance agent capabilities and deliver personalized, automated experiences across Microsoft Teams and other platforms.

🧭 PL-7008 Learning Path: Create and Extend Custom Copilots

This course is structured into six core modules and a guided project, offering a hands-on, practical approach to building intelligent conversational agents using Microsoft Copilot Studio.

🔹 Module 1: Build an Initial Copilot

• Introduction to Microsoft Copilot Studio
• Use the conversational builder to create a basic copilot
• Explore generative AI features
• Deploy your first copilot

🔹 Module 2: Manage Topics in Microsoft Copilot Studio

• Understand how topics define conversation paths
• Create, manage, and branch topics
• Use system fallback topics for unrecognized input
• Generate topics from existing content

🔹 Module 3: Work with Entities and Variables

• Define and use system and custom entities
• Capture and reuse user input with variables
• Share variables across multiple topics

🔹 Module 4: Enhance Copilots with Automation and AI

• Trigger Power Automate flows from within a copilot
• Transfer conversations to Omnichannel for Customer Service
• Extract and structure content from support pages
• Use Generative AI to improve responses

🔹 Module 5: Integrate with Dataverse for Teams

• Create copilots that interact with Dataverse for Teams
• Add inputs, conditions, and actions
• Publish copilots to Teams or organization-wide

🔹 Module 6: Build Autonomous Agents

• Learn the fundamentals of autonomous agents
• Design and deploy agents that automate routine tasks
• Test and refine agents in live environments

🧪 Guided Project: Create a Custom Copilot

• Create custom tables and topics
• Use AI to generate trigger phrases and responses
• Set up and test Generative AI features
• Publish a fully functional copilot

🎓 Skills Validated

• Copilot creation and deployment
• Topic and conversation design
• Entity and variable management
• Integration with Power Automate and Dataverse
• Use of Generative AI in Copilot Studio

🎯 Target Audience

This course is ideal for:

• Power Platform App Makers
• Developers and Consultants
• Business Analysts
• IT Professionals involved in digital transformation and automation

No prior coding experience is required, but familiarity with Microsoft Dataverse and Copilot Studio is recommended.

🏅 Certification

Upon completion, learners earn a Microsoft Applied Skills credential, validating their ability to create and extend custom copilots using Microsoft Copilot Studio.